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Frequently Asked Questions

Everything you need to know about FoodTracks.

General

FoodTracks marche pour mon type de commerce ?

Oui. FoodTracks est conçu pour tous les petits commerces alimentaires indépendants à forte rotation : boulangeries, food trucks, snacks, glaciers, cafés et marchands de marché. Si tu prépares des produits frais chaque jour, tu es exactement la cible.

Je dois avoir un POS particulier ?

Non. FoodTracks s'intègre nativement avec SumUp via OAuth. Tu peux aussi importer un export CSV depuis Square ou d'autres caisses. Et si tu n'as pas de caisse connectée, la saisie manuelle fonctionne très bien pour démarrer.

Combien de temps avant que l'IA soit précise ?

En général 4 à 6 semaines de données suffisent pour atteindre une précision de 80%+. L'IA apprend plus vite si tu as déjà un historique de ventes à importer. Dès la première semaine, les prévisions sont déjà orientées dans le bon sens.

Mes données sont sécurisées ?

Tes données sont chiffrées (AES-256) et hébergées sur des serveurs européens. Conformité RGPD complète. On ne partage jamais tes données avec des tiers, et tu peux demander leur suppression complète à tout moment.

Je peux annuler quand je veux ?

Oui, sans engagement. Annule depuis tes paramètres en 1 clic, à n'importe quel moment. Tes données restent accessibles pendant 30 jours après l'annulation. Si tu passes Pro et que ça ne convient pas dans les 30 jours, on te rembourse.

Ça marche si j'ai plusieurs établissements ?

Oui. Le plan Pro supporte plusieurs établissements en parallèle — chaque lieu a son propre historique de ventes, ses propres prévisions et ses propres stats de marge. Idéal si tu as une boulangerie principale et un stand de marché le week-end.

Combien coûte la version Pro ?

La version Pro est à 29 €/mois (ou 249 €/an, soit 2 mois offerts). Elle inclut les prévisions IA illimitées, la gestion multi-établissements, les analyses de rentabilité avancées et le support prioritaire. Un essai gratuit de 14 jours est inclus, sans carte bancaire.

Compatibility with my business

Does FoodTracks work for a bakery or pastry shop?

Yes. FoodTracks is designed for bakers: production forecasts (how many loaves tomorrow?), ingredient tracking, waste management, and margin per product. The AI factors in weather and seasonality to fine-tune how much to prepare.

Does it work for a snack bar or sandwich shop?

Yes. You can track your stocks of meats, breads, and fillings, and receive a daily footfall estimate to adjust your purchases. The SumUp integration automatically imports your sales.

I run an ice cream shop — can FoodTracks help me?

Absolutely. FoodTracks AI factors in the weather to adjust production forecasts by flavour. Less end-of-day waste, better control of ingredient costs during peak season.

I have a café or coffee shop — is it a good fit?

Yes, FoodTracks handles drinks, pastries, and light food equally well. Footfall forecasts, raw material stock, and margin tracking per product, all in one dashboard.

I sell at market stalls — can it help me?

Yes. FoodTracks helps you decide how much to load up based on the weather, the specific market, and your history. No more over-stocking or leftover produce to carry back. Works without a permanent connection, syncing at the end of market day.

Pricing & Plans

Is FoodTracks really free?

Yes, the Free plan is 100% free with no time limit. It includes 1 user, 1 location, and basic stock management.

Can I switch plans at any time?

Yes, you can upgrade to Pro or downgrade to Free anytime from your dashboard, with no commitment.

Is there a free trial for the Pro plan?

Yes, the Pro plan includes a 14-day free trial. No credit card required to get started.

What payment methods do you accept?

We accept Visa, Mastercard, and payments via Stripe. All transactions are secured.

Can I get a refund?

Yes, if you cancel within the first 14 days of your Pro subscription, you get a full refund.

From our blog

How to avoid food waste in a food truck?

Use the FIFO method, track expiration dates in real-time, and use an AI prediction tool like FoodTracks to order the right quantity.

What is the best inventory management method for a food truck?

The combination of FIFO + AI predictions + invoice scanning is most effective. This reduces waste by 40% on average.

What is the best management software for food trucks?

FoodTracks is the most comprehensive software for food trucks: AI predictions, invoice scanning, SumUp integration, margin tracking. Free to start.

How much does food waste cost in a food truck?

Without management tools, food waste represents 15-30% of a food truck's revenue, or €22,500-€75,000/year for €150,000-€250,000 annual revenue.

How much does it cost to open a food truck in France?

The total budget to open a food truck in France is between €41,500 and €120,500, including the vehicle (€25,000-€80,000), equipment (€10,000-€25,000), administrative costs (€1,500-€5,500), and initial stock (€5,000-€10,000).

What are the steps to open a food truck?

Steps include: mandatory HACCP training, business registration, mobile trader card, public domain authorization, professional liability insurance, and prefecture declaration.

What is a food truck's profit margin?

A well-managed food truck targets 65-75% gross margin and 15-25% net margin. Food cost should stay under 30%. Average food truck revenue in France is €150,000-€250,000/year.

Do you need a degree to open a food truck?

No degree required. But HACCP food hygiene training (14h, ~€400) is mandatory. You also need a mobile trader card and public domain authorization.

What are the hygiene standards for a food truck?

A food truck must follow HACCP, have potable water, stainless steel surfaces, regulation refrigeration, and display allergens. Product traceability is mandatory.

Where to set up a food truck to earn the most?

Festivals and events are most profitable (€500-2000/day), followed by markets (€200-800/day) and office zones (€300-700/day). The optimal strategy combines fixed weekday locations with weekend events.

Ready to optimise your shop?

Bakery, food truck, snack bar, ice cream shop, café or market stall — try FoodTracks free for 14 days.

Start free 14-day trial